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DRAFT — REQUIRES INTERNAL REVIEW BEFORE PUBLISH. This page describes Helion's commitments and process. It deliberately does NOT claim certifications Helion does not yet hold. Any change to certifications status (e.g. ISO 9001 actually awarded) must be reflected by editing this page and removing the relevant "in progress" markers — and only after the certificate is issued by the accredited body.

Quality Policy

Draft v0.1 · Last updated: TODO: set on publish

1. Our commitment

Helion Global LLP manufactures and supplies precision-machined and forged components for industrial use. We commit to:

2. Standards we build to

We build to widely-accepted public standards. The standard for a specific order is fixed in the purchase order. Common references:

3. Material traceability

Every component leaves the factory with documentation that lets you trace it back to the raw material:

4. Inspection and testing

Every order is dimensionally inspected before dispatch. Inspection capabilities include:

If a customer specifies a different inspection scope, we agree it in writing as part of the purchase order. Third-party inspection (TPI) by bodies such as TÜV, Bureau Veritas, SGS, or Lloyd's Register is supported and arranged on request.

5. Non-conformance and corrective action

If a component does not meet the agreed specification:

  1. Internal: it is segregated, tagged, and reported in the internal non-conformance log.
  2. If the customer has received the component: report to quality@helionglobal.net with photos, the component identification (heat number / serial), and the deviation observed. Within one business day we acknowledge. Within five business days we propose corrective action: rework, replacement, credit, or — if root cause is at our mill supplier — a stop-shipment and re-source.
  3. Material certificates and inspection records are retained for at least eight years after dispatch, in line with Indian audit requirements.

6. Process commitments

7. What we do NOT claim

To keep this page honest and audit-ready:

8. Contact

Quality questions, non-conformances, certificate copies:

quality@helionglobal.net
Helion Global LLP, Rajkot, Gujarat, India.